What Is Voice Search? The Future of eCommerce


Voice Search in eCommerce is trending and rapidly growing technology. Read what voice search is and how it will be the fixed part in the future of eCommerce.

Future of eCommerce

Voice Search in eCommerce is trending and rapidly growing technology. Read what voice search is and how it will be the fixed part in the future of eCommerce.

The facility has brought humanity to the brink of several revolutionary inventions. When it comes to getting information and buying products, it is no different. Among the most astonishing advances happened in the sphere of voice search and natural language processing technology.

The first approach of typing and acquiring information found itself a rival in voice search. The new and improved method of communicating your ideas to obtain solutions or answers sailed and established itself as an alternative resource for acquiring information.

Voice Hunt

Voice search is a technology that permits you to search on the internet via an electronic device that supports a voice input signal. Voice search is becoming a favorite mode to extract data since it reduces time and effort from users.

Voice Commerce

Voice commerce is when users don’t have to search and purchase goods using their customary mouse and keyboard – that one normally uses to browse and purchase goods online.

All the customer needs is a virtual voice helper like Google Assistant or Amazon Alexa and naturally, your voice.

Benefits of Voice Commerce

  • Voice search is hands-free.
  • Potential to accomplish while busy with other tasks.
  • Quicker to achieve answers and results.

Voice-empowered shopping is one of the most talked-about technology trends in the past couple of years and will probably continue. Thus, let’s delve deep into what constitutes voice search so unique, what lies at the horizon, as well as the merits of voice searches.

➦ How to Optimize Your eCommerce Store for Voice Search?

1. Capturing Intent

Capturing Intent

Users talk to virtual assistants or speakers naturally, so businesses need to accommodate their site algorithm for voice search along these lines.

When creating content, it is vital to account for the natural tone of clients. Clients are likely to speak in longer, fuller sentences. Thus, with a voice hunt, user intent becomes a little hard to establish. To show important effects, you’d want to understand what the consumer is seeking.

2. Rework Content

Rework Content

When it comes to voice searches, the controls used are somewhat more colloquial and conversational compared to abbreviated keywords we utilize. The change to semantic and colloquial English instead of search phrases will impact the keywords you use for your eCommerce website and on the product listings page.

Elect for long-tail keywords. Identify ordinary conversational keywords to investigate how your customers interface and chat with one another.

What, Why, When, Where, and How questions variants are typical search questions around eCommerce. Employ a tool like AnswerthePublic or UberSuggest to review significant questions from customers in your business.

3. FAQ

FAQ pages have been very popular back in the first days of eCommerce. But, suddenly, they went out of fashion. Few eCommerce brands spent a lot in FAQ sections on various pages or committed one FAQ page to address each concern.

As you may know, FAQ is often asked questions, so these are popular queries that arise when customers start researching.

4. Restructure Your Website

Restructure Your Website

Structured information permits you to suggest info about your eCommerce website to search engines for indexing.

Incorporating this strategy into your eCommerce SEO campaign will lead to a better ranking on search engines. Since Google uses structured information to draw content for voice-based search queries. Schema markup is just another excellent means to convey data to search engines.

Schema also referred to as a markup language, allows website owners to provide search engines extra information about their website content. The metadata will enable you to comprehensively “explain” what the content on your website means. 

5. Featured Snippet

Featured Snippet

Also called position zero – it’s the prime source of obtaining information for any Voice-based search questions.

A featured snippet is at the very top, where Google chooses and highlights a clip from a website that best answers the question. But, getting your website content to appear in that featured snippet isn’t quite as straightforward as it seems.

6. Google My Business

Google My Business

Very often, buyers voice hunt “Best restaurants near me” or even “Greatest shoe shops near me” Hence, Local searches or “near me” voice searches are all critical to a company’s visibility. Especially to those users which often utilize the word”near me” to find establishments.

7. Concentrate on Performance

Because most voice searches take place on mobile, Google utilizes a mobile-first indexing system.

According to this, websites that load faster on mobiles appear high on search engine results. Speed is a critical factor in Blame for voice hunts.

Websites that take forever to load are penalized by Google. This is only because fast-loading web pages are linked to a better user experience (UX).

8. On-site Voice Search

The textless search keeps growing, thus, if you’re running an eCommerce store, sooner or later you are going to want to put money into a voice search function.

You are going to require a smooth-running, AI-driven voice search algorithm to boost the site’s user experience. The AI will capture intent and help users navigate to their destination.

Why Does Voice Search Matter in eCommerce?

Overlooking voice hunt for eCommerce can mean missing out on a glorious chance to elevate customer experience and increase earnings.

Surprisingly, many eCommerce retailers have not paid any attention to this growing trend. Voice search should be at the core of your eCommerce customer experience approach.

What are the Advantages of Voice Search?

1. Time Efficiency

Time Efficiency

Voice search means that you can dish out more than you could ever hope to do using an easy “type lookup.” An average individual can type around 38 words per minute but can speak around 150 words. This goes to demonstrate the time-saving changes in search.

2. Smart Shopping

Smart Shopping

Voice search can customize consumer’s shopping adventures with the use of recommendations according to their tastes.

If a customer utilizes Alexa, the earlier background from any Amazon socket is accounted to recommend another item. The AI will review the order history to suggest suitable products.

3. Repeated Purchases

Repeated Purchases

You may have noticed yourself ordering the identical product again and again. Bear in mind, some sites don’t offer a subscription app to automate everything and forward a particular product to you occasionally.

The worried site doesn’t offer a subscription program. Thereby needing you to access the site and re-order the same product manually. In these scenarios, having a Voice search built on the website and also a compatible smart speaker can help you re-order the product effortlessly.

4. Decline of Effort

Most Voice search users run spoken searches due to difficulties in typing. A user would like to avoid posture-related risks in the future, or their present medical predicament forces them to change to Voice search.

The ability to control seamlessly via voice is deemed as the main reason for the increasing reliance on voice searches. With voice – communicate fast and acquire results faster.

5. Enhancing the Lifestyle

Internet of Things

Imagine a refrigerator that can detect low stock for a particular thing and order the same straight or convey the depleted amounts to you through audible commands. The ability to order comes from the fact you had already voice communicated the same to it.

The voice helper on your TV remote works the same way. A voice module inside the device can feel speech commands and take appropriate measures.


Millennials have taken to voices such as fish to water. They are placing their AI assistants to task for just about anything.

Millennials are likely to convert to this completely in the coming years – use voice lookup assistants to fulfill all their shopping needs. Outdated studying practices are shrinking.

Disabled Consumers

Disability affects your freedom, and hence it affects your ability to accomplish tasks seamlessly. Disabled people, particularly those with arms, will fight to use devices – keyboard, mouse, mobile, etc. In this case, Voice assistants can be of great price.

Express your needs, along with the AI will fetch the specifics for you. Handsfree Commerce is a boon for this particular sect.

What Are the Challenges Involved in Voice Search?

Language Processing

Lots of voice assistants and smart speakers find it difficult to comprehend the speaker’s intention. They fight to understand accents and intonations. 

▹ Trust

Consumers don’t trust voice assistants to show them the best solutions for their problems. In eCommerce Services, some consumers have expressed concern over the item not fulfilling their expectations. 


After you give a voice input signal, the surrounding noise may also get captured into the device. 


The magnificent growth of the eCommerce business shows that reliance on online shopping is here to stay. But amidst this incredible growth, the browsing habits of customers have changed radically as well. The introduction of voice search has entirely surpassed their purchasing experience. The protocol of typing and researching options has given way to voice-oriented browsing.

Check out a post on Best Ecommerce Website Platform for Small or Large Businesses.

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